Patient safety
A patient who falls or feels unwell must be able to raise the alarm immediately, from the bed as well as from the bathroom.
Our answer
Call buttons at the bed, pull cords in the bathroom and a distinct emergency call.
- Home
- Expertise
- Low-current systems
- Nurse call
Nurse call
Connecting every patient to the care team.
- Real timeCalls relayed instantly
- DECTCalls received on handsets
- HistoryResponse times logged
The challenges
What is at stake
Nurse call systems for hospitals and clinics: bedside and bathroom call buttons, corridor lights, alerts to nurse stations, call and response-time history.
Care teams on the move
Nurses are not at the station: the call has to follow them around the ward.
Our answer
Corridor lights, displays and call forwarding to DECT handsets.
Measuring quality of care
Without a history, there is no way of knowing how long a patient waited.
Our answer
Every call time-stamped: response time, presence in the room, reports.
A system that does not fail
An untransmitted call can have serious consequences.
Our answer
Equipment dedicated to healthcare, backed-up power and fault monitoring.
Architecture
An architecture designed in layers
From the room to the nurses’ station, a call follows a simple, safe path: it is made, signalled, received and then cancelled by the nurse on site.
Every installation is delivered tested, labelled and documented, for simple operation and maintenance.
- Layer 01
Room
Call handsets and buttons, bathroom pull cords, nurse presence button.
- Layer 02
Corridor
Lights above the doors, visible from afar, colour-coded by type of call.
- Layer 03
Nurses’ station
Displays and terminals showing the room and the type of call.
- Layer 04
Mobility
Calls forwarded to the nurses’ DECT handsets.
- Layer 05
Traceability
History of calls and response times, reports by ward.
Services
Our services
Bedside and bathroom call units
Rugged, easy-to-clean units suited to patients.
Corridor and room lights
Clear signalling in the corridors to locate the call at a glance.
Nurse displays and terminals
Current calls displayed at the nurses’ station and around the ward.
Call history
Response times tracked to manage quality of care.
Link with telephony
Calls sent to DECT handsets so that they are never missed.
Testing and staff training
Every point tested and every team trained before go-live.
Technologies we master
Patient callCorridor lightsNurse stationsCall traceability
Method
Our method, step by step
- 1
Ward organisation
Rooms, nurses’ stations, team rounds and specific needs.
- 2
Design
Call points, signalling, forwarding and urgency levels.
- 3
Installation
Units, lights, terminals and connection to the telephony system.
- 4
Testing
Every point tested, every forwarding rule checked.
- 5
Training
Training for the care teams.
Standards
Compliance with standards
- DIN VDE 0834Call systems in healthcare facilities
- DECTCall forwarding to handsets
- IP44Units suitable for bathrooms
Deliverables
What we hand over to you
- Drawing of call points by room
- Forwarding and priority table
- Point-by-point test report
- Guide for care teams
- Access to history reports
Maintenance & 24/7 support
This system can be covered by a preventive and corrective maintenance contract, with priority response on critical sites.
See the plansCan calls reach the nurses’ phones?
Yes. Calls are forwarded to DECT handsets, with the room number and type of call.
How is an urgent call recognised?
Emergency and bathroom calls have different signalling and tones, and keep priority.
Can you equip a clinic that is operating?
Yes, room by room, in coordination with the ward, so that no patient is ever left without a way to call.
Let’s talk about your site
A project, an installation to take over or to maintain?
Our engineers study your needs and reply within 48 business hours with initial technical and budget guidance.